Category: Notices

RESCUE TRAINING – Highway 71 W, WCID 17 Water Tank

As you travel along Highway 71 West on Thursday, April 22, 2021 between 7:00 a.m. and 1:00 p.m. you may wonder why people are repelling the WCID 17 Pedosphere Tank! Part of the Rescue Team from the Lake Travis Fire Rescue will be utilizing the facility for training.  If you have any questions or concerns  Read full post »

MAY BOARD MEETING IS SCHEDULED FOR 5/21/2021 at 6 P.M.

The Travis County WCID No. 17 Board of Directors will hold its regular monthly meeting 5/21/2021 at 6 P.M.  Questions concerning this meeting may be directed to the Office Assistant, Elvira Bibb, at ebibb@wcid17.org or 512-266-1111, ext 126 or Linda Sandlin, lsandlin@wcid17.org. Members of the public may listen to and participate in the meeting via  Read full post »

WCID 17 FORGIVES LEAK RELATED WATER CONSUMPTION CAUSED BY THE 2021 WINTER STORM EVENT

Due to the recent catastrophic weather event, the Board of Directors are aware that many customers are dealing with additional expenses outside of their normal budget.  Because of this, customers that have experienced a leak on their side of the meter between the dates of February 14 and February 22, 2021, may request a billing  Read full post »

Winter Precautions

As we go through the next week, the District would like to share tips to protect your home from burst pipes and how to shut your water off at the meter if necessary. Protection Tips How Do I Shut My Water Off  Stay Safe, Stay Warm

District Adopts a New Five-Year Rate Study

WCID 17 recently had a new five-year rate study completed, reviewed and adopted by the Board of Directors.  The Board is happy to say that no recommendations were made to change our water rates.  However, upon evaluation of the wastewater rates for Steiner Ranch, Flintrock Falls and Comanche Canyon Ranch treatment plants, it was realized  Read full post »

Lohman’s Crossing Shopping Center

Tuesday, December 22, 2020, water will be interrupted between Noon and 5:00 p.m. for maintenance improvements to the water system.  We regret any inconvenience this may cause. For information, you can call Jesus Herrera at 512-801-2085 Thank you

Late Fees and District Terminiation of Service Policy to Recommence

August 27, 2020 Re: Recommencement of Late Fees and Termination of Service for Non-Payment Dear Customers, In an effort to assist our account holders who have been experiencing financial hardship, Travis County WCID No. 17 (WCID 17 or District) suspended all late fees and service disconnections for non-payment beginning in April of 2020.  The District  Read full post »

Cleaning Workplaces Post Coronavirus

The U.S. Centers for Disease Control and Prevention (CDC) has issued guidance to ensure the safety of building water systems and end-use devices after a prolonged shutdown. This CDC guidance is located at the following web address: https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html. Travis County Water Control and Improvement District No. 17 (WCID 17) uses Chloramination as a residual disinfection process and  Read full post »

WCID No.17 – May 21st Board of Director’s Meeting Video Conference

Due to the COVID-19 pandemic, WCID No.17 announces that in order to ensure compliance with US and Texas State Government recommendations concerning public gatherings, the normally scheduled May Board of Director’s meeting will be conducted through video conference and available by clicking here. The Board will continue to meet in this manner until the Governer  Read full post »

PAYMENT POSTING

Good Day Customers Payments to accounts are being delayed due to the COVID-19 District Procedures being used by staff.  Payments will be posted to your account by using the date received. Please expect that payments are taking 10-14 business days to post to your account and then be drafted from your bank.  This is in  Read full post »