Category: Notices

Household Collection Event Cancelled

Due to the COVID-19 pandemic and stages, ALL HOUSEHOLD COLLECTION EVENTS HAVE BEEN CANCELLED. At the time Travis County resumes 100% occupancy of non-essential events, new dates will be determined and posted. Sorry for any inconvenience and thank you for continuing to protect the environment.

Late Fees and District Terminiation of Service Policy to Recommence

August 27, 2020 Re: Recommencement of Late Fees and Termination of Service for Non-Payment Dear Customers, In an effort to assist our account holders who have been experiencing financial hardship, Travis County WCID No. 17 (WCID 17 or District) suspended all late fees and service disconnections for non-payment beginning in April of 2020.  The District  Read full post »

Cleaning Workplaces Post Coronavirus

The U.S. Centers for Disease Control and Prevention (CDC) has issued guidance to ensure the safety of building water systems and end-use devices after a prolonged shutdown. This CDC guidance is located at the following web address: https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html. Travis County Water Control and Improvement District No. 17 (WCID 17) uses Chloramination as a residual disinfection process and  Read full post »

Normal Trash Service Begins June 1, 2020

Waste Connections will continue to pick up our trash and recycle on its regular schedule.   ONLY CONTENTS WITHIN CARTS WILL BE PICKED UP through the end of this week.  Beginning June 1st, Waste Connections will return to normal operations.

WCID No.17 – May 21st Board of Director’s Meeting Video Conference

Due to the COVID-19 pandemic, WCID No.17 announces that in order to ensure compliance with US and Texas State Government recommendations concerning public gatherings, the normally scheduled May Board of Director’s meeting will be conducted through video conference and available by clicking here. The Board will continue to meet in this manner until the Governer  Read full post »

PAYMENT POSTING

Good Day Customers Payments to accounts are being delayed due to the COVID-19 District Procedures being used by staff.  Payments will be posted to your account by using the date received. Please expect that payments are taking 10-14 business days to post to your account and then be drafted from your bank.  This is in  Read full post »

NOTICE OF WASTEWATER PUMP PROBLEM

ATTENTION RESIDENTS: Travis County Water District No. 17 has been experiencing an ongoing problem with wastewater pumps in area neighborhoods clogging with ‘disposable’ wipes and rags. Please do not flush any type of rag, swiffer sheet, mophead, DUST CLOTH, BABY/SANITARY WIPEs (even wipes labeled as disposable). These items can cause serious damage to the waste  Read full post »

Save Money All Summer by Testing Automated Irrigation Systems

Now is a good time to spruce up your irrigation system after it has been dormant all winter.  As you turn on your automated systems this month, you will want to run zone tests or have your irrigation contractor do so, to check for misdirected or leaking heads which may need to be repaired, as  Read full post »

Your Water is Safe

Some members of the public have expressed concerns over the potential danger the COVID19 virus may have on the public water supply.  WCID No. 17 wants to assure all of its’ customers that there is no danger to their public water system from this disease.  Please reference this link for detailed information on how we  Read full post »

Preparation for the Coronavirus Disease 2019 (COVID-19)

WCID 17 is taking proactive plans to assure quality water and wastewater service will continue even when the Coronavirus arrives in our area of Central Texas.  The Centers for Disease Control and Prevention (CDC) has the latest updates on the Coronavirus along with prevention tips.  You can find the latest updates and details from the  Read full post »