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Wednesday, September 22, 2021

Establish New Service

Existing Home or Business Service

If your home has an existing water meter, a service transfer fee and security deposit are required. The security deposit will be refunded after one year if there are no delinquent payments in that year. To establish a standard 5/8 inch meter service in your name, the District will require the following: (Larger meters will have increased fees. Consult the rate schedule for complete information.)

  • a signed service contract
  • a refundable meter deposit
  • a non refundable administrative fee of $35.00

Please download and fill out a Service Agreement to begin the process.  The completed and signed Service Agreement is acceptable by fax:  512-266-2790; emailed to ypineda@wcid17.org; mail or delivery in person to 3812 Eck Lane, Austin, TX  78734.  Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.  If Deposit and Administrative Fee have not been paid, they will need to be paid at the time of submitting Agreement.  To pay by phone, please call 512-266-1111, extension 110 or 125.

For other circumstances consult the service flow charts. If you have additional questions on establishing service please contact WCID 17 offices at (512) 266-1111.

New Home or Business

If you are building a new home or business in the District, a refundable meter deposit is required. Please allow 3-4 weeks for tap to be made and meter to be set. The following fees may apply to new construction depending on the location of the property.

  • Administrative Fee
  • Impact Fee – A capital recovery fee to pay for the cost of treatment and distribution facilities. This type of fee applies to both water and wastewater.
  • Inspection Fees
  • Meter Deposit
  • New Service Fee
  • Service Extension Request
  • Plan Review Fee
  • Plumbing Permit Fee
  • Tap Fee – To pay the cost of tapping into the main and repaving the street if necessary.

NEW CUSTOMER INFORMATION

 

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