Alerts

Disregard Email from Previous Billing System

You may have received an email today stating your automatic payment was rejected. Please know this email erroneously came from […]

NEW Billing Software

WCID No. 17 has recently upgraded our billing software. We strongly encourage you to visit our web page at https://www.wcid17.org/billing/new-customer-service-portal/ [&h

Scam Alert:

WCID No. 17 has recently been notified about a bogus text from “Texas Water” that instructs the individual to pay […]

Increased Call Volume

Due to an increase in call volume, we ask customers who are trying to contact us to please leave only […]

NEW Customer Service Portal

We are excited to introduce our new customer service portal! The update to our billing system will make it easier […]

Courtesy Notice to Customers:

WCID No. 17 is transitioning to a new billing system, Tyler Technologies and will be sharing more details with all […]

Courtesy Notice to Customers:

On May 15, 2025, the WCID No. 17 Board of Directors approved the order to establish a Subsequent User Fee […]

Please disregard e-statement sent on May 15

WCID No. 17  is currently transitioning to a new billing system, Tyler Technologies, and will be sharing more details with […]

**BE AWARE OF PHONE SCAMS**

Please know WCID No. 17 does not contact customers asking for banking information. If you receive a call from someone […]

WCID No. 17 Announces Update to Water Impact Fee

On April 17, 2025, Travis County Water Control and Improvement District No. 17’s Board of Directors voted to update the […]

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