Category: News

MAY BOARD MEETING IS SCHEDULED FOR 5/21/2021 at 6 P.M.

The Travis County WCID No. 17 Board of Directors will hold its regular monthly meeting 5/21/2021 at 6 P.M.  Questions concerning this meeting may be directed to the Office Assistant, Elvira Bibb, at ebibb@wcid17.org or 512-266-1111, ext 126 or Linda Sandlin, lsandlin@wcid17.org. Members of the public may listen to and participate in the meeting via  Read full post »

WCID 17 FORGIVES LEAK RELATED WATER CONSUMPTION CAUSED BY THE 2021 WINTER STORM EVENT

Due to the recent catastrophic weather event, the Board of Directors are aware that many customers are dealing with additional expenses outside of their normal budget.  Because of this, customers that have experienced a leak on their side of the meter between the dates of February 14 and February 22, 2021, may request a billing  Read full post »

Winter Precautions

As we go through the next week, the District would like to share tips to protect your home from burst pipes and how to shut your water off at the meter if necessary. Protection Tips How Do I Shut My Water Off  Stay Safe, Stay Warm

District 17 is Ready to Keep Your Water Service On

Due to the COVID 19 pandemic, the District is offering a payment plan for any customer that has fallen behind on their monthly payments.  Please consider giving your Billing Representative a call to get this started.  We are here to help be sure your water remains flowing.  Dear Customer, Travis County WCID No. 17 (WCID  Read full post »

District Policy Amendments

Effective August 1, 2020, as published in the local news and online, the District customers will have two amendments that could affect them.  The routine Service Disconnection procedure will change; and  Only one water loss adjustment per calendar year will be allowed. For more detail, this Order and amendments have been posted since May 21,  Read full post »

WCID No.17 ANNOUNCES COVID19 RESPONSE UPDATE – 3/17/20

In order to ensure public access to reliable potable water throughout the current situation, WCID No.17 announces that all scheduled disconnection will be canceled until further notice. Affected customers or those with concerns should contact the District Office at 512-266-1111, extension 116, 118 or 122. Some members of the public have expressed concerns over the  Read full post »

March Board of Director’s Meeting Date Change

With Lake Travis and Leander ISD’s closing the week of March 16 – 20, the Director’s will be pushing the 3rd Thursday meeting to the 4th Thursday this month only.  Therefore, the next Regular Board of Director’s meeting will be held March 26, 2020, at 6:00 p.m. in the Administration Building, 3812 Eck Lane, Austin,  Read full post »

UPDATE FOR THOSE WITH BILLING CONCERNS

The General Manager has prepared a letter for those experiencing billing concerns with the recent Monthly Water Bill Statement, and you can find it here. Thank you.

2018 Annual Water Quality Report Available

The 2018 Annual Water Quality Report is now available by use of this link:  2018 Annual Water Quality Report.  Should you want a paper copy, contact 512 266 1111, ext. 115 and place a request.  Should you have questions relating to the report, please call Brad Schwab, Water Operations Supervisor at 512 801 3785, or  Read full post »

***WCID17 ANNOUNCES NEW BILLING SYSTEM****

WCID 17 is proud to announce the conversion to a new web based billing system!  This new billing system went live beginning April 1, 2019 and will allow you to view your complete account history, consumption history, contact the District, view electronic images of your bill, set up recurring monthly payments or arrange to make a  Read full post »