Category: Hot Topics

RESCUE TRAINING – Highway 71 W, WCID 17 Water Tank

As you travel along Highway 71 West on Thursday, April 22, 2021 between 7:00 a.m. and 1:00 p.m. you may wonder why people are repelling the WCID 17 Pedosphere Tank! Part of the Rescue Team from the Lake Travis Fire Rescue will be utilizing the facility for training.  If you have any questions or concerns  Read full post »

Announcing results of the 2021 Banking RFP submittals

Travis County Water District No. 17’s DEPOSITORY BANK SERVICES RFP #2021-001 Banking institutions who submitted proposals (in Alphabetical order) BBVA USA Independent Financial JP Morgan Chase Prosperity Bank Texas Regional Bank

MAY BOARD MEETING IS SCHEDULED FOR 5/21/2021 at 6 P.M.

The Travis County WCID No. 17 Board of Directors will hold its regular monthly meeting 5/21/2021 at 6 P.M.  Questions concerning this meeting may be directed to the Office Assistant, Elvira Bibb, at ebibb@wcid17.org or 512-266-1111, ext 126 or Linda Sandlin, lsandlin@wcid17.org. Members of the public may listen to and participate in the meeting via  Read full post »

WCID 17 FORGIVES LEAK RELATED WATER CONSUMPTION CAUSED BY THE 2021 WINTER STORM EVENT

Due to the recent catastrophic weather event, the Board of Directors are aware that many customers are dealing with additional expenses outside of their normal budget.  Because of this, customers that have experienced a leak on their side of the meter between the dates of February 14 and February 22, 2021, may request a billing  Read full post »

Winter Precautions

As we go through the next week, the District would like to share tips to protect your home from burst pipes and how to shut your water off at the meter if necessary. Protection Tips How Do I Shut My Water Off  Stay Safe, Stay Warm

District Adopts a New Five-Year Rate Study

WCID 17 recently had a new five-year rate study completed, reviewed and adopted by the Board of Directors.  The Board is happy to say that no recommendations were made to change our water rates.  However, upon evaluation of the wastewater rates for Steiner Ranch, Flintrock Falls and Comanche Canyon Ranch treatment plants, it was realized  Read full post »

Late Fees and District Terminiation of Service Policy to Recommence

August 27, 2020 Re: Recommencement of Late Fees and Termination of Service for Non-Payment Dear Customers, In an effort to assist our account holders who have been experiencing financial hardship, Travis County WCID No. 17 (WCID 17 or District) suspended all late fees and service disconnections for non-payment beginning in April of 2020.  The District  Read full post »

District Policy Amendments

Effective August 1, 2020, as published in the local news and online, the District customers will have two amendments that could affect them.  The routine Service Disconnection procedure will change; and  Only one water loss adjustment per calendar year will be allowed. For more detail, this Order and amendments have been posted since May 21,  Read full post »

ECK LANE OFFICE CLOSURE / CIERRE DE LA OFICINA DE ECK LANE

WCID 17 will be closing its Eck Lane office to customer traffic beginning Wednesday, 03/18/20.  This will affect some customers who prefer to pay in person but all customers will still have the option to pay via the existing dropbox (located in our Eck Lane parking lot – adjacent to the flag pole), online via  Read full post »

Your Toilet Is Not A Trash Can

One of the earliest stories about the COVID-19 pandemic in the United States was the sudden stockpiling of toilet paper. Stores ran out quickly, and people began substituting paper towels and baby wipes. These products do not break down easily and are not meant to be flushed. There was an immediate uptick in clogged sewer lines and plumbing systems  Read full post »