Category: Hot Topics

WCID No. 17 Mourns the Loss of David Lewis Steed, PhD

It is with great sorrow that Travis County Water Control and Improvement District No. 17 announces the passing of a member of the Board of Directors. David Lewis Steed, PhD was a member of the District’s Board of Directors for 32 years. He dedicated a significant portion of his life to being a major part  Read full post »

Hazardous Household Waste Drop Off Event Well Attended

The Lake Travis Regional Re-Use and Recycling Center had a great response Wednesday, February 12, 2020, from residents discarding harmful products in the proper manner. This was one of four scheduled this year, with the next one being May 13, 2020. Some acceptable items include: polishers; degreasers; anti-freeze; and aerosol cans. The collection event is  Read full post »

Winter Averaging Coming to an End

WCID 17 is very near mid-February when its averaging cycle, that determines wastewater charges for the customers for the following service year that begins each October, will be complete.  This year’s winter averaging cycle began mid-November through mid-February. WCID 17 calculates wastewater costs based on the average amount of water used during three winter billing  Read full post »

Time to Winterize

Find a beautiful day and take time to winterize your yard and home to prevent freezing weather damage.  Here are some tips for just that!

CONCERNED CUSTOMERS HAVE QUESTIONS

Please take a look at these frequent questions if you have questions regarding why your utility bill was higher this month.  The District is here to help you should you still have questions/concerns.  We do hear you.

UPDATE FOR THOSE WITH BILLING CONCERNS

The General Manager has prepared a letter for those experiencing billing concerns with the recent Monthly Water Bill Statement, and you can find it here. Thank you.

Successful Household Hazardous Waste Collection Event

Thank you to the 295 customers that helped keep the environment clean!  The September collection event was very successful! New dates will be posted October 14, 2019.

TWO IMPACT FEES HAVE CHANGED

EFFECTIVE JULY 1, 2019 NOTICE OF AMENDMENT OF DISTRICT-WIDE WATER SYSTEM IMPACT FEE The Board of Directors (Board), after providing proper notice to the public, held a public hearing at its regular meeting, open to the public, on Thursday, May 16, 2019, at 7:00 p.m. The Board reviewed the Water Capital Recovery Fee Study –  Read full post »

2018 Annual Water Quality Report Available

The 2018 Annual Water Quality Report is now available by use of this link:  2018 Annual Water Quality Report.  Should you want a paper copy, contact 512 266 1111, ext. 115 and place a request.  Should you have questions relating to the report, please call Brad Schwab, Water Operations Supervisor at 512 801 3785, or  Read full post »

!!!! IMPORTANT RECURRING BILLING NOTICE !!!!

CUSTOMER’S WHO ARE SETTING UP FOR RECURRING AUTOPAY MUST PROCESS A ONE-TIME PAYMENT FOR THE FIRST (CURRENT) MONTH AS THE AUTOPAY TAKES EFFECT THE FOLLOWING MONTH.  Most banks/ credit companies require 30-days to set up a recurring monthly payment. Customers first need to set up a payment method and then go to Auto Pay to  Read full post »