Effective August 1, 2020, as published in the local news and online, the District customers will have two amendments that could affect them. The routine Service Disconnection procedure will change; and Only one water loss adjustment per calendar year will be allowed. For more detail, this Order and amendments have been posted since May 21, Read full post »
WCID 17 will be closing its Eck Lane office to customer traffic beginning Wednesday, 03/18/20. This will affect some customers who prefer to pay in person but all customers will still have the option to pay via the existing dropbox (located in our Eck Lane parking lot – adjacent to the flag pole), online via Read full post »
Waste Connections will continue to pick up our trash and recycle on its regular schedule. ONLY CONTENTS WITHIN CARTS WILL BE PICKED UP through the end of this week. Beginning June 1st, Waste Connections will return to normal operations.
Due to the Coronavirus, the May 13, 2020 collection event of dangerous household products has been canceled.
One of the earliest stories about the COVID-19 pandemic in the United States was the sudden stockpiling of toilet paper. Stores ran out quickly, and people began substituting paper towels and baby wipes. These products do not break down easily and are not meant to be flushed. There was an immediate uptick in clogged sewer lines and plumbing systems Read full post »
During this time of Shelter in Place, and until the lobby of the District office is safe to open back to the public, this procedure will be used for commercial customers. Paper plans will not be accepted at this time.
Good Day Customers Payments to accounts are being delayed due to the COVID-19 District Procedures being used by staff. Payments will be posted to your account by using the date received. Please expect that payments are taking 10-14 business days to post to your account and then be drafted from your bank. This is in Read full post »
WCID 17 announces that in order to ensure compliance with US and Texas State Government recommendations concerning public gatherings, the normally scheduled March meeting was cancelled and the Thursday, April 16, 2020 meeting will be held via video web meeting and members of the public will be able to have free access to listen and Read full post »
ATTENTION RESIDENTS: Travis County Water District No. 17 has been experiencing an ongoing problem with wastewater pumps in area neighborhoods clogging with ‘disposable’ wipes and rags. Please do not flush any type of rag, swiffer sheet, mophead, DUST CLOTH, BABY/SANITARY WIPEs (even wipes labeled as disposable). These items can cause serious damage to the waste Read full post »
Now is a good time to spruce up your irrigation system after it has been dormant all winter. As you turn on your automated systems this month, you will want to run zone tests or have your irrigation contractor do so, to check for misdirected or leaking heads which may need to be repaired, as Read full post »