Category: Hot Topics

CONCERNED CUSTOMERS HAVE QUESTIONS

Please take a look at these frequent questions if you have questions regarding why your utility bill was higher this month.  The District is here to help you should you still have questions/concerns.  We do hear you.

UPDATE FOR THOSE WITH BILLING CONCERNS

The General Manager has prepared a letter for those experiencing billing concerns with the recent Monthly Water Bill Statement, and you can find it here. Thank you.

Successful Household Hazardous Waste Collection Event

Thank you to the 295 customers that helped keep the environment clean!  The September collection event was very successful! New dates will be posted October 14, 2019.

TWO IMPACT FEES HAVE CHANGED

EFFECTIVE JULY 1, 2019 NOTICE OF AMENDMENT OF DISTRICT-WIDE WATER SYSTEM IMPACT FEE The Board of Directors (Board), after providing proper notice to the public, held a public hearing at its regular meeting, open to the public, on Thursday, May 16, 2019, at 7:00 p.m. The Board reviewed the Water Capital Recovery Fee Study –  Read full post »

2018 Annual Water Quality Report Available

The 2018 Annual Water Quality Report is now available by use of this link:  2018 Annual Water Quality Report.  Should you want a paper copy, contact 512 266 1111, ext. 115 and place a request.  Should you have questions relating to the report, please call Brad Schwab, Water Operations Supervisor at 512 801 3785, or  Read full post »

!!!! IMPORTANT RECURRING BILLING NOTICE !!!!

CUSTOMER’S WHO ARE SETTING UP FOR RECURRING AUTOPAY MUST PROCESS A ONE-TIME PAYMENT FOR THE FIRST (CURRENT) MONTH AS THE AUTOPAY TAKES EFFECT THE FOLLOWING MONTH.  Most banks/ credit companies require 30-days to set up a recurring monthly payment. Customers first need to set up a payment method and then go to Auto Pay to  Read full post »

***WCID17 ANNOUNCES NEW BILLING SYSTEM****

WCID 17 is proud to announce the conversion to a new web based billing system!  This new billing system went live beginning April 1, 2019 and will allow you to view your complete account history, consumption history, contact the District, view electronic images of your bill, set up recurring monthly payments or arrange to make a  Read full post »

***GIS MAPPING***

When you use the”MAP” button found at the bottom of the Home screen, you will be directed to the new GIS mapping of all facilities.  This installation will be more realtime with additional information regarding details. As you open the “MAP” section, a disclaimer must be accepted before the GIS map will open.  User must  Read full post »

RR620 Waterline Relocation Fee

  Starting in January 2018 you will see a line item in your monthly bill labeled TXDOT 620 Fee. This fee will be for $5/month and will be charged to each active account in Water District No.17. This fee was enacted by our Board of Directors to offset the construction costs that will be necessary  Read full post »

Lead and Copper – District 17 2016 Test Results Show Very Low Lead Levels

All public water systems have been required to test for lead since 1992. In 1986, Congress banned the use of any solder containing more than 0.2% lead and severely restricted the use of lead in faucets, pipes, or other plumbing materials, so homes or businesses constructed after 1990 likely do not contain any lead fixtures  Read full post »