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Thursday, October 1, 2020

News

Don’t Be Left Behind

Due to the COVID 19 pandemic, the District is offering a payment plan for any customer that has fallen behind on their monthly payments.  Please consider giving your Billing Representative a call to get this started.  We are here to help be sure your water remains flowing.  Dear Customer, Travis County WCID No. 17 (WCID  Read full post »

WCID 17 Board of Directors Special Meeting 8/27/20

This meeting will be held via videoconference on Thursday, August 27, 2020, at 6:00 p.m. in accordance with the Office of the Governor’s March 16, 2020 proclamation, as extended, temporarily suspending certain open meetings statutes in response to the current COVID-19 pandemic and statewide disaster declaration.  No physical meeting space will be available.  Members of  Read full post »

District Policy Amendments

Effective August 1, 2020, as published in the local news and online, the District customers will have two amendments that could affect them.  The routine Service Disconnection procedure will change; and  Only one water loss adjustment per calendar year will be allowed. For more detail, this Order and amendments have been posted since May 21,  Read full post »

April 16, 6:00 p.m. – Web Video Board Meeting

WCID 17 announces that in order to ensure compliance with US and Texas State Government recommendations concerning public gatherings, the normally scheduled March meeting was cancelled and the Thursday, April 16, 2020 meeting will be held via video web meeting and members of the public will be able to have free access to listen and  Read full post »

WCID No.17 ANNOUNCES COVID19 RESPONSE UPDATE – 3/17/20

In order to ensure public access to reliable potable water throughout the current situation, WCID No.17 announces that all scheduled disconnection will be canceled until further notice. Affected customers or those with concerns should contact the District Office at 512-266-1111, extension 116, 118 or 122. Some members of the public have expressed concerns over the  Read full post »

March Board of Director’s Meeting Date Change

With Lake Travis and Leander ISD’s closing the week of March 16 – 20, the Director’s will be pushing the 3rd Thursday meeting to the 4th Thursday this month only.  Therefore, the next Regular Board of Director’s meeting will be held March 26, 2020, at 6:00 p.m. in the Administration Building, 3812 Eck Lane, Austin,  Read full post »

UPDATE FOR THOSE WITH BILLING CONCERNS

The General Manager has prepared a letter for those experiencing billing concerns with the recent Monthly Water Bill Statement, and you can find it here. Thank you.

2018 Annual Water Quality Report Available

The 2018 Annual Water Quality Report is now available by use of this link:  2018 Annual Water Quality Report.  Should you want a paper copy, contact 512 266 1111, ext. 115 and place a request.  Should you have questions relating to the report, please call Brad Schwab, Water Operations Supervisor at 512 801 3785, or  Read full post »

***WCID17 ANNOUNCES NEW BILLING SYSTEM****

WCID 17 is proud to announce the conversion to a new web based billing system!  This new billing system went live beginning April 1, 2019 and will allow you to view your complete account history, consumption history, contact the District, view electronic images of your bill, set up recurring monthly payments or arrange to make a  Read full post »

***GIS MAPPING***

When you use the”MAP” button found at the bottom of the Home screen, you will be directed to the new GIS mapping of all facilities.  This installation will be more realtime with additional information regarding details. As you open the “MAP” section, a disclaimer must be accepted before the GIS map will open.  User must  Read full post »