Category: Notices

WCID No.17 – May 21st Board of Director’s Meeting Video Conference

Due to the COVID-19 pandemic, WCID No.17 announces that in order to ensure compliance with US and Texas State Government recommendations concerning public gatherings, the normally scheduled May Board of Director’s meeting will be conducted through video conference and available by clicking here. The Board will continue to meet in this manner until the Governer  Read full post »

PAYMENT POSTING

Good Day Customers Payments to accounts are being delayed due to the COVID-19 District Procedures being used by staff.  Payments will be posted to your account by using the date received. Please expect that payments are taking 10-14 business days to post to your account and then be drafted from your bank.  This is in  Read full post »

NOTICE OF WASTEWATER PUMP PROBLEM

ATTENTION RESIDENTS: Travis County Water District No. 17 has been experiencing an ongoing problem with wastewater pumps in area neighborhoods clogging with ‘disposable’ wipes and rags. Please do not flush any type of rag, swiffer sheet, mophead, DUST CLOTH, BABY/SANITARY WIPEs (even wipes labeled as disposable). These items can cause serious damage to the waste  Read full post »

Save Money All Summer by Testing Automated Irrigation Systems

Now is a good time to spruce up your irrigation system after it has been dormant all winter.  As you turn on your automated systems this month, you will want to run zone tests or have your irrigation contractor do so, to check for misdirected or leaking heads which may need to be repaired, as  Read full post »

Your Water is Safe

Some members of the public have expressed concerns over the potential danger the COVID19 virus may have on the public water supply.  WCID No. 17 wants to assure all of its’ customers that there is no danger to their public water system from this disease.  Please reference this link for detailed information on how we  Read full post »

Preparation for the Coronavirus Disease 2019 (COVID-19)

WCID 17 is taking proactive plans to assure quality water and wastewater service will continue even when the Coronavirus arrives in our area of Central Texas.  The Centers for Disease Control and Prevention (CDC) has the latest updates on the Coronavirus along with prevention tips.  You can find the latest updates and details from the  Read full post »

CONCERNED CUSTOMERS HAVE QUESTIONS

Please take a look at these frequent questions if you have questions regarding why your utility bill was higher this month.  The District is here to help you should you still have questions/concerns.  We do hear you.

UPDATE FOR THOSE WITH BILLING CONCERNS

The General Manager has prepared a letter for those experiencing billing concerns with the recent Monthly Water Bill Statement, and you can find it here. Thank you.

2018 Annual Water Quality Report Available

The 2018 Annual Water Quality Report is now available by use of this link:  2018 Annual Water Quality Report.  Should you want a paper copy, contact 512 266 1111, ext. 115 and place a request.  Should you have questions relating to the report, please call Brad Schwab, Water Operations Supervisor at 512 801 3785, or  Read full post »

!!!! IMPORTANT RECURRING BILLING NOTICE !!!!

CUSTOMER’S WHO ARE SETTING UP FOR RECURRING AUTOPAY MUST PROCESS A ONE-TIME PAYMENT FOR THE FIRST (CURRENT) MONTH AS THE AUTOPAY TAKES EFFECT THE FOLLOWING MONTH.  Most banks/ credit companies require 30-days to set up a recurring monthly payment. Customers first need to set up a payment method and then go to Auto Pay to  Read full post »