Category: Hot Topics

UPDATE FOR THOSE WITH BILLING CONCERNS

The General Manager has prepared a letter for those experiencing billing concerns with the recent Monthly Water Bill Statement, and you can find it here. Thank you.

2018 Annual Water Quality Report Available

The 2018 Annual Water Quality Report is now available by use of this link:  2018 Annual Water Quality Report.  Should you want a paper copy, contact 512 266 1111, ext. 115 and place a request.  Should you have questions relating to the report, please call Brad Schwab, Water Operations Supervisor at 512 801 3785, or  Read full post »

!!!! IMPORTANT RECURRING BILLING NOTICE !!!!

CUSTOMER’S WHO ARE SETTING UP FOR RECURRING AUTOPAY MUST PROCESS A ONE-TIME PAYMENT FOR THE FIRST (CURRENT) MONTH AS THE AUTOPAY TAKES EFFECT THE FOLLOWING MONTH.  Most banks/ credit companies require 30-days to set up a recurring monthly payment. Customers first need to set up a payment method and then go to Auto Pay to  Read full post »

***WCID17 ANNOUNCES NEW BILLING SYSTEM****

WCID 17 is proud to announce the conversion to a new web based billing system!  This new billing system went live beginning April 1, 2019 and will allow you to view your complete account history, consumption history, contact the District, view electronic images of your bill, set up recurring monthly payments or arrange to make a  Read full post »

***GIS MAPPING***

When you use the”MAP” button found at the bottom of the Home screen, you will be directed to the new GIS mapping of all facilities.  This installation will be more realtime with additional information regarding details. As you open the “MAP” section, a disclaimer must be accepted before the GIS map will open.  User must  Read full post »

RR620 Waterline Relocation Fee

  Starting in January 2018 you will see a line item in your monthly bill labeled TXDOT 620 Fee. This fee will be for $5/month and will be charged to each active account in Water District No.17. This fee was enacted by our Board of Directors to offset the construction costs that will be necessary  Read full post »

Fire Hydrant and Fire Flow Information

Did you Know? Water District 17 currently maintains over 2,000 fire hydrants.  These hydrants are typically located every 500 feet in populated areas.  Fire hydrants are directly connected to the water supply system through the mains in the street and can be turned on and off using a street valve.   Pictured is a typical  Read full post »