Category: Hot Topics

URGENT: WATER CONSERVATION REQUIRED

Travis County Water Control and Improvement District No. 17 is requesting all customers to practice emergency conservation over the next 24 – 36 hours.  Steiner Ranch, Apache Shores, Cardinal Hills and Lakeway residents, in particular, are being asked to practice this extreme emergency conservation to help ensure a steady supply of water to our most  Read full post »

UPDATE: Waste Connection of Texas – Trash Service

February 17, 2021 Dear Community Partners: Due to continued severe winter weather and road conditions, our solid waste collection services will be suspended for the remainder of the week. We will resume operations, according to regular service schedules on Monday, February 22nd. Due to the suspended services this week, we expect there to be many  Read full post »

Board of Director’s Meeting – 02/25/2021

Based on the winter inclement weather, the February Board of Directors meeting will be held Thursday, February 25, 2021. Notice is hereby given pursuant to V.T.C.A., Government Code § 551, that the Board of Directors of Travis County Water Control and Improvement District No. 17 will hold a regular meeting, open to the public, on  Read full post »

Winter Precautions

As we go through the next week, the District would like to share tips to protect your home from burst pipes and how to shut your water off at the meter if necessary. Protection Tips How Do I Shut My Water Off  Stay Safe, Stay Warm

District Adopts a New Five-Year Rate Study

WCID 17 recently had a new five-year rate study completed, reviewed and adopted by the Board of Directors.  The Board is happy to say that no recommendations were made to change our water rates.  However, upon evaluation of the wastewater rates for Steiner Ranch, Flintrock Falls and Comanche Canyon Ranch treatment plants, it was realized  Read full post »

Household Collection Event Cancelled

Due to the COVID-19 pandemic and stages, ALL HOUSEHOLD COLLECTION EVENTS HAVE BEEN CANCELLED. At the time Travis County resumes 100% occupancy of non-essential events, new dates will be determined and posted. Sorry for any inconvenience and thank you for continuing to protect the environment.

Late Fees and District Terminiation of Service Policy to Recommence

August 27, 2020 Re: Recommencement of Late Fees and Termination of Service for Non-Payment Dear Customers, In an effort to assist our account holders who have been experiencing financial hardship, Travis County WCID No. 17 (WCID 17 or District) suspended all late fees and service disconnections for non-payment beginning in April of 2020.  The District  Read full post »

WCID 17 Board of Directors Special Meeting 8/27/20

This meeting will be held via videoconference on Thursday, August 27, 2020, at 6:00 p.m. in accordance with the Office of the Governor’s March 16, 2020 proclamation, as extended, temporarily suspending certain open meetings statutes in response to the current COVID-19 pandemic and statewide disaster declaration.  No physical meeting space will be available.  Members of  Read full post »

District Policy Amendments

Effective August 1, 2020, as published in the local news and online, the District customers will have two amendments that could affect them.  The routine Service Disconnection procedure will change; and  Only one water loss adjustment per calendar year will be allowed. For more detail, this Order and amendments have been posted since May 21,  Read full post »

ECK LANE OFFICE CLOSURE / CIERRE DE LA OFICINA DE ECK LANE

WCID 17 will be closing its Eck Lane office to customer traffic beginning Wednesday, 03/18/20.  This will affect some customers who prefer to pay in person but all customers will still have the option to pay via the existing dropbox (located in our Eck Lane parking lot – adjacent to the flag pole), online via  Read full post »