Category: Hot Topics

ECK LANE OFFICE CLOSURE / CIERRE DE LA OFICINA DE ECK LANE

WCID 17 will be closing its Eck Lane office to customer traffic beginning Wednesday, 03/18/20.  This will affect some customers who prefer to pay in person but all customers will still have the option to pay via the existing dropbox (located in our Eck Lane parking lot – adjacent to the flag pole), online via  Read full post »

Your Toilet Is Not A Trash Can

One of the earliest stories about the COVID-19 pandemic in the United States was the sudden stockpiling of toilet paper. Stores ran out quickly, and people began substituting paper towels and baby wipes. These products do not break down easily and are not meant to be flushed. There was an immediate uptick in clogged sewer lines and plumbing systems  Read full post »

TEMPORARY PROCEDURE FOR COMMERCIAL PLAN REVIEW

During this time of Shelter in Place, and until the lobby of the District office is safe to open back to the public, this procedure will be used for commercial customers.  Paper plans will not be accepted at this time.

PAYMENT POSTING

Good Day Customers Payments to accounts are being delayed due to the COVID-19 District Procedures being used by staff.  Payments will be posted to your account by using the date received. Please expect that payments are taking 10-14 business days to post to your account and then be drafted from your bank.  This is in  Read full post »

NOTICE OF WASTEWATER PUMP PROBLEM

ATTENTION RESIDENTS: Travis County Water District No. 17 has been experiencing an ongoing problem with wastewater pumps in area neighborhoods clogging with ‘disposable’ wipes and rags. Please do not flush any type of rag, swiffer sheet, mophead, DUST CLOTH, BABY/SANITARY WIPEs (even wipes labeled as disposable). These items can cause serious damage to the waste  Read full post »

Save Money All Summer by Testing Automated Irrigation Systems

Now is a good time to spruce up your irrigation system after it has been dormant all winter.  As you turn on your automated systems this month, you will want to run zone tests or have your irrigation contractor do so, to check for misdirected or leaking heads which may need to be repaired, as  Read full post »

Nations Water Associations Reassure Public 3-18-2020

WCID No. 17 would like to pass along a message from the Nation’s Water Associations.** Please reference this link for press release.** As discussed previously, WCID No.17 is proud to offer its residents only the highest quality potable water and sanitary sewer service. Our employees strive day in and day out to place the public’s  Read full post »

WCID No.17 ANNOUNCES COVID19 RESPONSE UPDATE – 3/17/20

In order to ensure public access to reliable potable water throughout the current situation, WCID No.17 announces that all scheduled disconnection will be canceled until further notice. Affected customers or those with concerns should contact the District Office at 512-266-1111, extension 116, 118 or 122. Some members of the public have expressed concerns over the  Read full post »

Your Water is Safe

Some members of the public have expressed concerns over the potential danger the COVID19 virus may have on the public water supply.  WCID No. 17 wants to assure all of its’ customers that there is no danger to their public water system from this disease.  Please reference this link for detailed information on how we  Read full post »

Preparation for the Coronavirus Disease 2019 (COVID-19)

WCID 17 is taking proactive plans to assure quality water and wastewater service will continue even when the Coronavirus arrives in our area of Central Texas.  The Centers for Disease Control and Prevention (CDC) has the latest updates on the Coronavirus along with prevention tips.  You can find the latest updates and details from the  Read full post »