Category: COVID-19

Trash Credit Coming

To all customers that have trash service through WCID No. 17, provided by Waste Connections, it has been recognized that our customers who participate in the solid waste program experienced a degradation in service during the months of April and May as a result of the COVID-19 virus. In response, we have issued to each  Read full post »

Cleaning Workplaces Post Coronavirus

The U.S. Centers for Disease Control and Prevention (CDC) has issued guidance to ensure the safety of building water systems and end-use devices after a prolonged shutdown. This CDC guidance is located at the following web address: Travis County Water Control and Improvement District No. 17 (WCID 17) uses Chloramination as a residual disinfection process and  Read full post »


WCID 17 will be closing its Eck Lane office to customer traffic beginning Wednesday, 03/18/20.  This will affect some customers who prefer to pay in person but all customers will still have the option to pay via the existing dropbox (located in our Eck Lane parking lot – adjacent to the flag pole), online via  Read full post »

CDC Guidance in Safely Opening Business After a Prolonged Shutdown

As the COVID-19 continues, and companies that have been closed for business over this past month, this **Guideline to Safely Reopen**  should be handy to ensure your water service is ready for business.  As always if you have any questions, do not hesitate to contact WCID 17 for clarification.  WCID 17 can be reached at  Read full post »


Due to the Coronavirus, the May 13, 2020 collection event of dangerous household products has been canceled.

Your Toilet Is Not A Trash Can

One of the earliest stories about the COVID-19 pandemic in the United States was the sudden stockpiling of toilet paper. Stores ran out quickly, and people began substituting paper towels and baby wipes. These products do not break down easily and are not meant to be flushed. There was an immediate uptick in clogged sewer lines and plumbing systems  Read full post »


During this time of Shelter in Place, and until the lobby of the District office is safe to open back to the public, this procedure will be used for commercial customers.  Paper plans will not be accepted at this time.


Good Day Customers Payments to accounts are being delayed due to the COVID-19 District Procedures being used by staff.  Payments will be posted to your account by using the date received. Please expect that payments are taking 10-14 business days to post to your account and then be drafted from your bank.  This is in  Read full post »

April 16, 6:00 p.m. – Web Video Board Meeting

WCID 17 announces that in order to ensure compliance with US and Texas State Government recommendations concerning public gatherings, the normally scheduled March meeting was cancelled and the Thursday, April 16, 2020 meeting will be held via video web meeting and members of the public will be able to have free access to listen and  Read full post »

How long does Coronavirus live on surfaces?

Everyone seems to be wondering how long the COVID-19 virus lives on surfaces.  **This link takes you to a detailed message** from the USA Today and printed in the Austin American-Statesman, 3/31/2020.