512-266-1111 | After Hours Emergency Phone #: 512-537-8302 | Login
Tuesday, April 23, 2019

!!!! IMPORTANT RECURRING BILLING NOTICE !!!!

Posted by on Wednesday, April 3rd, 2019 in Hot Topics, Notices

CUSTOMER’S WHO ARE SETTING UP FOR RECURRING AUTOPAY MUST PROCESS A ONE-TIME PAYMENT FOR THE FIRST (CURRENT) MONTH AS THE AUTOPAY TAKES EFFECT THE FOLLOWING MONTH.  Most banks/ credit companies require 30-days to set up a recurring monthly payment.

Customers first need to set up a payment method and then go to Auto Pay to set up a recurring monthly payment.  Customers making Echeck/ACH bank payments will not be charged a transaction fee.  Customers using a Credit/Debit card will be charged a $2.00 processing fee per transaction.  Recurring payments will be auto-drafted two (2) days before the due date beginning the month after signing up for recurring payments, based on the date you set up your recurring monthly payment.  Remember, banks and credit companies need a minimum of 30-days to set up a recurring monthly payment.  Thank you.

 

Comments are closed.