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Tuesday, March 31, 2020

News

WCID No. 17 March Board of Director’s Meeting Rescheduled

WCID No.17 announces that in order to ensure compliance with US and Texas State Government recommendations concerning public gatherings, the normally scheduled March Board of Director’s meeting will be canceled. The Board will meet at the next normally scheduled date of Thursday, April 16th at 6:00 p.m.

WCID No.17 ANNOUNCES COVID19 RESPONSE UPDATE – 3/17/20

In order to ensure public access to reliable potable water throughout the current situation, WCID No.17 announces that all scheduled disconnection will be canceled until further notice. Affected customers or those with concerns should contact the District Office at 512-266-1111, extension 116, 118 or 122. Some members of the public have expressed concerns over the  Read full post »

March Board of Director’s Meeting Date Change

With Lake Travis and Leander ISD’s closing the week of March 16 – 20, the Director’s will be pushing the 3rd Thursday meeting to the 4th Thursday this month only.  Therefore, the next Regular Board of Director’s meeting will be held March 26, 2020, at 6:00 p.m. in the Administration Building, 3812 Eck Lane, Austin,  Read full post »

Winter Averaging Coming to an End

WCID 17 is very near mid-February when its averaging cycle, that determines wastewater charges for the customers for the following service year that begins each October, will be complete.  This year’s winter averaging cycle began mid-November through mid-February. WCID 17 calculates wastewater costs based on the average amount of water used during three winter billing  Read full post »

Time to Winterize

Find a beautiful day and take time to winterize your yard and home to prevent freezing weather damage.  Here are some tips for just that!

UPDATE FOR THOSE WITH BILLING CONCERNS

The General Manager has prepared a letter for those experiencing billing concerns with the recent Monthly Water Bill Statement, and you can find it here. Thank you.

Successful Household Hazardous Waste Collection Event

Thank you to the 295 customers that helped keep the environment clean!  The September collection event was very successful! New dates will be posted October 14, 2019.

2018 Annual Water Quality Report Available

The 2018 Annual Water Quality Report is now available by use of this link:  2018 Annual Water Quality Report.  Should you want a paper copy, contact 512 266 1111, ext. 115 and place a request.  Should you have questions relating to the report, please call Brad Schwab, Water Operations Supervisor at 512 801 3785, or  Read full post »

***WCID17 ANNOUNCES NEW BILLING SYSTEM****

WCID 17 is proud to announce the conversion to a new web based billing system!  This new billing system went live beginning April 1, 2019 and will allow you to view your complete account history, consumption history, contact the District, view electronic images of your bill, set up recurring monthly payments or arrange to make a  Read full post »

***GIS MAPPING***

When you use the”MAP” button found at the bottom of the Home screen, you will be directed to the new GIS mapping of all facilities.  This installation will be more realtime with additional information regarding details. As you open the “MAP” section, a disclaimer must be accepted before the GIS map will open.  User must  Read full post »