Billing Information
Meters are read at mid month during a 3-day period usually from the 11th to the 15th.
Customers are billed monthly. Bills are mailed by the 25th of each month, and due
at the District office by 5:00 p.m. on the scheduled due date of the following month. The due date
reflects 16 calendar days after the postmarked date. A 10% penalty is assessed after the due date. Failure
to pay two consecutive bills will result in termination of service.
Payments may be mailed, charged by phone, paid by automatic bank draft, paid in person, or deposited in the mail slot
located at the front entrance to the District office at 3812 Eck Lane.
Acceptable forms of payment include cash, check, money order,
MasterCard or Visa. The District also offers automatic credit card drafting, and automatic bank drafting
for convenient payments.
A customer's obligation to make timely payments for service is not released or diminished because
a bill was not received. Returned checks will not be redeposited, a $25.00 charge will be added to the account, and
the service is subject to termination.
For questions reqarding billing or account service contact Mary at (512) 266-1111 ext. 18 or
marye@wcid17.org.